Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return your item within 30 days of delivery. Products must be in their original packaging and include all accessories and manuals.

Return Process

• 1.
  Initiate Return

  Visit our online Returns Portal and enter your order number and zip code to start the process.

• 2.
  Print Label

  Download and print the prepaid shipping label provided by our support team.

• 3.
  Pack Item

  Securely pack the headset and all original components in the original shipping box.

• 4.
  Drop Off

  Take your package to any authorized carrier location. Your refund will be processed once the item is inspected.